Shipping & Delivery

We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers excellent value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

Shipping Options

Bambowear.com offers various shipping methods to meet the estimated delivery date. Shipping cost is calculated based on the types of items you order, the quantity, the estimated delivery date, and delivery location. The most accurate way to verify shipping time and cost is to add items to your shopping cart and visit the checkout page. Enter the shipping address to see shipping time and cost.

Large orders (50+ items), issues with design printability, and delivery to a P.O. Box, APO/FPO/DPO address, Hawaii, Alaska, and U.S. territories may all add additional time to the delivery of your order.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be in one of those countries, we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent those one or more packages may be shipped to you and may get custom fees when they arrive to your country

Order changes

Once your order has been confirmed, it’s can’t be modified or canceled. If you would like to return a product, you’ve got to start the returns procedure once you’ve got received the item.

Item not received

If you’ve got successfully placed an order and haven’t received it yet while the tracking status shows it’s delivered. you would like to contact the carrier to seek out your Products as once the item is bagged, we do not have control over it (once it’s by the carrier), but if the problems persist kindly email us Mail: [email protected] we’ll try our greatest to help you.

Sometimes tracking information won’t be available. this might flow from to technical issues thanks to which the tracking information isn’t updated on the app. In such cases if you’re still unable to locate your item, contact us Mail: [email protected] we’ll assist you…

How long does shipping take?

Shipping time varies by location. These are our estimates:

Shipping rates are:

FREE Shipping

Location*Estimated Shipping Time
United States5-10 Business days (Monday – Friday)
Canada, Europe7-20 Business days (Monday – Friday)
Australia, New Zealand7-20 Business days (Monday – Friday)
Mexico, Central America, South America7-20 Business days (Monday – Friday)

*This doesn’t include our 2–5 day processing time. (Monday – Friday)

Our order cutoff time 4:00 PM Every Week. 

**Please note for international orders, deliveries could take an additional 10 days from your estimated arrival date.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information, but sometimes due to free shipping tracking is not available.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

Contacting us

If you have any questions, concerns, or complaints regarding this Agreement, we encourage you to contact us using the details below:

https://bambowear.com/contact-us/

Email: [email protected]

Phone: +1 877-400-0585

Mailbox: 12540 SW Leveton Dr., #F6748 Tualatin, Oregon (OR) 97062 USA

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