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Shipping & Delivery

All orders are processed with within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. All orders/packages are shipped by USPS.

1. Shipping times and costs

Shipping charges for your order will be calculated and displayed on the cart and checkout page.

Shipping to countryHandling timeTransit timePrice
United States 1 – 2 days1 – 3 days$7.00

Products are fulfilled and shipped on working days from Monday to Friday

Please note that during high demand season the estimated delivery time may increase.

2. International Shipping

Currently, we offer shipping across the U.S. only.

Shipping charges for your order will be calculated and displayed at the product page. The shipping charges include handling, packaging and shipping costs

3. Order didn’t arrive

If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at support@bambowear.com with your order number, and we will look into it for you.

4. Shipping FAQs

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information, but sometimes due to free shipping tracking is not available.

My tracking says “ Sorry, the order could not be found.”.
It takes 24-48 hours for tracking information to update on the system.

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

5. Contacting us

If you have any questions, concerns, or complaints regarding this Agreement, we encourage you to contact us using the details below:

E-mail: support@bambowear.com

Business information

Office Address: A1 Vinhomes Gardenia, Ham Nghi Ward, Cau Dien, Tu Liem, Hanoi, Vietnam 100000

Warehouse: 14460 Myford Rd, Irvine, CA 92606 United States